Plomberie LaSalle · Your privacy
Privacy policy
This privacy policy covers information associated with browsing, messages and plumbing requests. It also explains your choices and how to reach our privacy contact.
Effective and last updated: November 4, 2026
Who handles your information?
This policy concerns plomberie-lasalle.ca and requests addressed to Plomberie LaSalle. The business is 9286-5419 Québec inc., holder of RBQ licence 5688-9025-01. It covers visitors, people who write to us, customers and their authorized representatives.
What you choose to provide
The form on the Contact page requires your full name, phone number, email address, service selection and a description of the problem. It has no file attachment field. Depending on your message, we also receive the city, service address, availability and access information you provide.
These details help us understand the situation, reply, check availability and prepare next steps. When work proceeds, communications and information needed for the appointment, work, billing and follow-up may form part of the file. Their use must respect the stated purpose and applicable authorizations.
A useful message without unnecessary details
Describe the problem and your role at the property. Avoid banking details, identity documents, passwords and access codes. Before sending a photo through another agreed method, check for personal details visible in the background.
Browsing also involves technical exchanges: IP address, browser, requested page, date and information needed for the connection. The tools actually loaded determine what each provider receives.
Choose what you share
You can telephone instead of using the form. If you do not provide contact details needed for a response or information essential to the work, we may be unable to handle your request fully or at all.
A plumbing request is not a newsletter subscription or general agreement to advertising. Another use requires appropriate consent or legal authorization. To withdraw consent, write to the privacy contact below. Withdrawal concerns future uses; it does not remove applicable retention obligations.
Forms, access and retention
The forms use WPForms Lite. The verified configuration does not store entries in WordPress or activate Lite Connect entry backups. This does not mean no data passes through the server or that no copy can exist in email, technical logs or backups.
Depending on the file, people authorized to reply, organize a visit, perform work or handle administrative follow-up may need certain information. Access must remain limited to the requirements of their role.
Technical services support website operation, including HostGator tools, forms and the external services described here. Depending on the communication method and engagement, email or telephone providers may also process necessary data. The presence of a backup tool does not by itself establish which copies are retained or where they are sent.
Disclosure to an advisor, insurer or authority must depend on the file’s needs and applicable legal conditions. Some providers may process data outside Québec. The law governs such disclosures, including privacy impact assessment and appropriate safeguards. This policy does not promise processing exclusively within Québec.
A period connected to the purpose
There is no single period for every kind of information. The request, agreed follow-up, document type and legal obligations determine the relevant period. Once the purpose is fulfilled, the law requires secure destruction or compliant anonymization, subject to a legal retention period. To ask how your file is handled, write to the contact below.
Protection and incidents
Protection requires measures proportionate to the sensitivity of the data, its uses and the risks. No system guarantees that an incident can never occur. Promptly report any use or disclosure that appears unauthorized. Duties to assess incidents, maintain a register and notify affected individuals or the Commission apply under the conditions established by law.
Your rights and complaints
You can submit a written access or correction request, withdraw consent and ask for an explanation of how your information is used. Where provided by law, you can also request certain computerized information in a structured, commonly used format, or exercise rights concerning dissemination and de-indexing.
Identify the information concerned, the approximate date of the exchange and a way to reply. Identity or authorization verification may be necessary before disclosing a file. Do not send identity documents through the form without first discussing the appropriate method.
Access and correction requests must receive a written response diligently and no later than 30 days after receipt, according to applicable rules. You can complain to the privacy contact and pursue appropriate recourse with the Commission d’accès à l’information du Québec.
Reach the privacy contact
Payam — Privacy officer
9286-5419 Québec inc. · Plomberie LaSalle
Email: [email protected]
Use “Privacy” in the subject and briefly describe your request. For plumbing service, use the Contact page instead. For an active emergency, telephone us.
This privacy policy may change as tools and practices evolve. The date at the top identifies the version. A change requiring new consent must involve the appropriate process before the processing concerned.