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Read the guide01Plomberie LaSalle practical guide
Plumbing emergencies and water damage
A leak, water damage or loss of water? Learn what to observe, protect and tell the plumber before the visit.
Practical guidance for LaSalle, the West Island and Greater Montreal, within Québec’s plumbing context.
First, protect the property and the people in it
For an active leak, sewage backup or water near electrical equipment, call promptly and keep clear of hazards.
Before the visit
What to observe and explain
- Identify where water appears and whether it runs continuously or only while a fixture is in use.
- Note the affected rooms and when the problem began. Photos taken from a safe distance can help explain the situation.
- Say whether a shutoff valve has already been closed. Stay away from wet electrical equipment.
Advice library
Guides in this topic
Each article focuses on one symptom, decision or maintenance question.
Water leak: safe first steps
An active leak, water under the sink or a wet ceiling: safe decisions for stopping use, calling the right people and arranging drying.
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A guide cannot inspect the building
If the problem is active, speak with a plumber now.
Describe what you see and where it is happening. We will help direct the call to the right plumbing service.